This Privacy Policy explains how Duolyx LLC (“Duolyx”, “we”) collects, uses, and shares information about you when you use our scheduling platform, websites, and services (the “Service”).
1. Information we collect
Account information
When you sign up, we collect your name, email address, profile photo (if you use Google sign-in), and time zone. This is used to create your account and let you sign in.
Content you submit
Event types, availability schedules, workflow messages, meeting details, and any other data you enter into the Service.
Booking data from your attendees
When someone books time with you through the Service, we collect their name, email, chosen time slot, and any answers to the custom questions you set on your event type. This data is used to send booking confirmations and reminders, and is visible to you (the host).
Payment information
Payment information is collected and processed by Stripe, Inc. Duolyx never sees or stores your card details. Stripe returns to us only the information we need to service your subscription (customer ID, subscription status, invoice history).
Calendar data
If you connect Google Calendar, we access your free/busy data (to avoid double-bookings) and add confirmed meetings to your calendar. We do not read the content of your existing calendar events.
Usage and technical data
We log IP addresses, user agents, and request timestamps for security, debugging, and abuse prevention. We may use cookies or similar technologies for authentication and analytics.
2. How we use information
- To provide the Service and its features.
- To communicate about your account, billing, and product updates.
- To improve the Service through aggregate analytics.
- To detect, prevent, and respond to abuse, fraud, or security incidents.
- To comply with legal obligations.
We do not sell your personal information. We do not use your data to train AI models. We do not send you unrelated marketing emails.
3. Sharing
We share information only with:
- Service providers who help us operate the platform (Supabase for database + auth, Vercel for hosting, Resend for email delivery, Stripe for payments, Google APIs for calendar sync).
- Your attendees, only insofar as required to complete a booking (their name and time slot show on your calendar; your name and email show on their confirmation).
- Authorities when compelled by valid legal process.
4. Data retention
Account data is retained while your account is active. When you delete your account, we permanently remove your profile, event types, availability, and workflows within 30 days. Booking records (including attendee information) are retained for up to 12 months after account deletion for tax and dispute-resolution purposes.
5. Your rights
Depending on your jurisdiction, you may have rights to:
- Access the personal information we hold about you.
- Request correction of inaccurate information.
- Request deletion of your personal information.
- Export a copy of your data.
- Object to certain processing.
Email privacy@duolyx.com to exercise any of these rights. We will respond within 30 days.
6. International transfers
Duolyx is based in the United States. Data we collect may be transferred to and processed in the US. By using the Service you consent to this transfer.
7. Children
The Service is not directed to children under 16 and we do not knowingly collect information from them. If you believe a child has provided us information, contact privacy@duolyx.comand we will delete it.
8. Changes to this Policy
We may update this Policy from time to time. The current version is always at this URL with the “Effective” date at the top. Material changes will be announced via email or in-app notice.
9. Contact
Duolyx LLC
Email: privacy@duolyx.com